Outage in Adaptavist

intermittent script execution

Resolved Minor
December 02, 2024 - Started 19 days ago - Lasted about 13 hours
Official incident page

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Outage Details

We are actively investigating issues that makes our scripts execute intermittently. Further updates will be shared as they become available. Thank you for your patience.
Components affected
Adaptavist ScriptRunner Service
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 12/03/2024 10:30AM

We have identified that the cause of this issue was due to infrastructure becoming overwhelmed due to an unusually large amount of traffic due to a recent release rollout

We are now scaling our infrastructure to handle the additional load. The issue is now resolved, apologies for the inconvenience caused

INVESTIGATING 19 days ago - at 12/02/2024 09:47PM

We are actively investigating issues that makes our scripts execute intermittently. Further updates will be shared as they become available. Thank you for your patience.

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