Outage in Adaptavist
Escalation scripts and CQL jobs failing to run
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This incident is now resolved, escalation service scripts configured to run as the addon user will now be working again
Apologies for the inconvenience caused
We have now released a fix and are monitoring the issue
This has been affecting customers since Thursday November 7th at 12:05 UTC
We're currently rolling out a fix for this issue
We've identified an issue where escalation services and cql jobs are failing to run for some customers
We are working on a fix now, apologies for the inconvenience caused
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