Outage in Adaptavist
JCMA migrations reporting fialing on ScriptRunner side and reporting as 0% progress to customers
Resolved Minor
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Outage Details
JCMA migrations are not working as expected on ScriptRunenr for Jira Cloud's side and we are not able to complete and report migrations back to JCMA. This results in 0% progress reported for ScriptRunner to customers in Jira DC's JCMA migration status
Components affected
Adaptavist ScriptRunner ServiceLatest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 09/29/2025 01:45PM
We confirmed our earlier changes solved the problem reliably. The incident is closed and all migrations are operational. Customers who experienced the issue over the last weekend should re-attempt their migrations.
MONITORING
15 days ago - at 09/29/2025 12:00PM
We have found the root cause of the issue and patched the system. JCMA migrations integration with ScriptRunner is restored. We are monitoring the system to confir it remains stable
INVESTIGATING
16 days ago - at 09/29/2025 09:40AM
JCMA migrations are not working as expected on ScriptRunenr for Jira Cloud's side and we are not able to complete and report migrations back to JCMA. This results in 0% progress reported for ScriptRunner to customers in Jira DC's JCMA migration status
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