Outage in Adaptavist
Event webhook processing is failing for some events
Resolved MinorIncident Report
We are seeing webhook processing for certain types of events fail with authentication errors. We are looking into the problem and will update here more when we have more information.
Components affected
Adaptavist ScriptRunner Service Adaptavist Enhanced Search Services Adaptavist ScriptRunner ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 04/16/2026 08:56AM
We are confident that the issues we were seeing with processing event webhooks are resolved now. Please get in touch with our team if you experience any more issues.
IDENTIFIED
9 days ago - at 04/16/2026 08:31AM
We believe we have identified a resolution to the webhook processing issues we have been experiencing this morning. We are currently validating that this solution has mitigated the errors.
INVESTIGATING
9 days ago - at 04/16/2026 08:17AM
We are seeing webhook processing for certain types of events fail with authentication errors. We are looking into the problem and will update here more when we have more information.
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