Outage in AfterShip

Chat Support Outage (Tool - Crisp) | Start Time: 2025/11/03 14:00 UTC

Resolved Major
November 03, 2025 - Started about 13 hours ago - Lasted 13 minutes
Official incident page

Incident Report

Our chat support provider (Crisp) is currently facing issues with their services. For any urgent queries, please reach out to us at support@aftership.com

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Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 11/03/2025 02:29PM

This incident has been resolved.

IDENTIFIED about 13 hours ago - at 11/03/2025 02:20PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 13 hours ago - at 11/03/2025 02:20PM

Our chat support provider (Crisp) is currently facing issues with their services. For any urgent queries, please reach out to us at support@aftership.com

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