Check if AfterShip is down, official outages, user-reported issues, and outages map.
AfterShip is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 269 incidents since started monitoring AfterShip status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official AfterShip outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
---|---|---|
Oct 21, 2025
11:07 PM EDT
|
Minor
Slug dhl-poland Showing No Tracking Updates : Start Time 2025/10/22 01:54 AM UTCv- End time 2025/...
AfterShip Courier Tracking System: We are currently not receiving tracking updates from slug dhl-...
|
about 12 hours |
Oct 20, 2025
06:24 AM EDT
|
Major
Delay In Sending AfterShip Tracking And AfterShip Returns Notifications Via Kalviyo - Start Time:...
Due to Klaviyo's service disruptions, notifications sent from AfterShip Tracking and AfterShip Re...
|
about 1 hour |
Oct 20, 2025
06:12 AM EDT
|
Major
AfterShip SMS - Notifications and Marketing are disrupted due Twillio's (AfterShip's vendor) serv...
|
about 3 hours |
Oct 17, 2025
09:09 AM EDT
|
Major
We are currently experiencing an issue that is preventing the loading and download of Label PDFs....
|
5 minutes |
Oct 05, 2025
09:22 AM EDT
|
Major
We are currently investigating this issue.
|
about 18 hours |
Sep 28, 2025
03:21 AM EDT
|
Major
We are currently experiencing issues with the carrier "Korea-Post" [slug: kpost]. We have contact...
|
1 day |
Sep 22, 2025
11:39 AM EDT
|
Minor
DPD UK Services are unavailable resulting in label generation failure, We are checking with the c...
|
about 8 hours |
Sep 02, 2025
06:41 AM EDT
|
Major
We are currently facing issues with carrier Kerry Express Thailand [slug: kerry-logistics]. We ha...
|
about 14 hours |
Aug 22, 2025
02:22 PM EDT
|
Major
Return emails are currently not showing the usual download button for return labels. Labels are s...
|
19 minutes |
Aug 22, 2025
02:44 AM EDT
|
Major
We have been facing issues with carrier "USPS" since 2025-08-21 13:54:00 UTC
Our team is checkin...
|
about 3 hours |
See what users are saying about AfterShip issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Andrea - I can't track my package. I receive Error 1101 worker threw exception. This is my tracking number JCEYE2800004642YQ Please if you could tell me where my package is. .
Sarah - cannot log in from shopify or any other page - gives its error: Oauth error invalid_request: The redirect_uri is not whitelisted .
d - no return labels being generated .
Robert - When I check order status it pops up on screen then immediately disappears. It looks like the information is there but you can not see it..
Component | Status | Details |
---|---|---|
API status | OK | View details |
Public Web Portal status | OK | View details |
Secure Web Portal status | OK | View details |
Couriers Tracking System status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with AfterShip. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
AfterShip is a shipment tracking platform that offers a public and secure web portal, courier tracking system, and API for tracking and managing deliveries.
Monitoring AfterShip since June 2021
Tracking 4 AfterShip services and regions
45 incidents in 2025
IsDown is a status page aggregator that monitors if AfterShip and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when AfterShip, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of AfterShip (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of AfterShip's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from AfterShip and other services.
IsDown checks AfterShip official status page for major/minor outages or downtimes. A major outage is when AfterShip experiences a critical issue that severely affects one or more services/regions. A minor incident is when AfterShip experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a AfterShip outage, we send you an alert and update your dashboard and status page.
AfterShip and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in AfterShip status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
AfterShip publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors AfterShip and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor AfterShip but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for FreeNot only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from AfterShip and other services.
Start Monitoring for FreeIsDown integrates with 20+ tools. Connect the status of AfterShip and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for FreeCreate a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is AfterShip down?'
Start Monitoring for FreeWhile Downdetector relies on user-submitted reports to detect AfterShip outages, IsDown monitors AfterShip's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
Features |
![]() |
Downdetector |
---|---|---|
Official AfterShip status page monitoring with real-time incident details. | ||
Monitor 4,522+ services including AfterShip in a single dashboard. | ||
Instant AfterShip outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
Combined monitoring of AfterShip official status and user-reported issues. | ||
Maintenance feed for AfterShip | ||
Granular alerts filtering by AfterShip components and regions. |
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AfterShip isn't down. You can check AfterShip status and incident details on the top of the page. IsDown continuously monitors AfterShip official status page every few minutes. In the last 24 hours, there were 0 outages reported.
AfterShip is currently operational. You can check AfterShip status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of AfterShip being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the AfterShip official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
AfterShip last outage was on October 21, 2025 with the title "Slug dhl-poland Showing No Tracking Updates : Start Time 2025/10/22 01:54 AM UTCv- End time 2025/10/22 12:00 PM UTC"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor AfterShip and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if AfterShip is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about AfterShip's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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