Outage in AfterShip
Chat Support Outage (Tool - Crisp) | Start Time: 2026/03/02 14:00 UTC
Resolved MinorIncident Report
Summary AI Generated
AfterShip's chat support system experienced an outage due to issues with their third-party provider Crisp, preventing customers from accessing live chat assistance. The company directed users to contact support via email for urgent queries during the disruption. The incident was resolved after 18 minutes of downtime.
Our chat support provider (Crisp) is currently facing issues with their services.
For any urgent queries, please reach out to us at support@aftership.com
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/02/2026 02:46PM
This incident has been resolved.
INVESTIGATING
about 2 months ago - at 03/02/2026 02:31PM
Our chat support provider (Crisp) is currently facing issues with their services.
For any urgent queries, please reach out to us at support@aftership.com
Latest AfterShip outages
Carrier USPS [Slug:usps] is currently unavailable. Start Time: 2026/04/19 3:26 AM UTC End Time - 1 day ago
Canada Post carrier is unstable - Start Time - 2026/03/15 21:34 UTC - about 1 month ago
DPD-UK tracking is unstable - Start Time: 2026/03/10 16:46 UTC - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
