Outage in AfterShip
Chat Support Outage (Tool - Crisp) | Start Time: 2026/03/02 14:00 UTC
Resolved MinorIncident Report
Summary AI Generated
AfterShip's chat support system experienced an outage due to issues with their third-party provider Crisp, preventing customers from accessing live chat assistance. The company directed users to contact support via email for urgent queries during the disruption. The incident was resolved after 18 minutes of downtime.
Our chat support provider (Crisp) is currently facing issues with their services.
For any urgent queries, please reach out to us at support@aftership.com
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 03/02/2026 02:46PM
This incident has been resolved.
INVESTIGATING
about 13 hours ago - at 03/02/2026 02:31PM
Our chat support provider (Crisp) is currently facing issues with their services.
For any urgent queries, please reach out to us at support@aftership.com
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