AfterShip experienced increased Shopify 500 errors that caused delays in data synchronization and intermittent failures in order creation and updates. The incident lasted approximately 1 hour and 23 minutes from March 9, 2026 12:03 UTC to 13:26 UTC. The service has been fully restored and the incident resolved.
This Incident has been resolved.
We are currently observing an increase in Shopify 500 errors, which may cause delays in data synchronization and intermittent failures in order creation and updates. Our team is actively monitoring the situation.
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