Outage in Agility CMS

Intermittent Connectivity Errors - Content Manager - All Regions

Resolved Minor
April 05, 2024 - Started 9 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are getting intermittent connectivity reports from our monitoring tools regarding the Content Manager App. While the apps are currently responsive in our own tests, and the reports are coming back negative now, we are continuing to monitor.
Components affected
Agility CMS Australia Region: Content Manager Web App Agility CMS Canada Region: Content Manager Web App Agility CMS Europe Region: Content Manager Web App Agility CMS USA Region: Content Manager Web App
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/05/2024 09:43PM

Our authentication provider is reporting operational status and we are considering this issue to be resolved.

MONITORING 9 months ago - at 04/05/2024 08:56PM

Our authentication provider has engineers investigating the issue on their side. We are continuing to monitor.

MONITORING 9 months ago - at 04/05/2024 07:56PM

We have isolated the issue to be with our authentication provider, who is not reporting an outtage. We are following up with them and will continue to monitor.

MONITORING 9 months ago - at 04/05/2024 07:53PM

We are getting intermittent connectivity reports from our monitoring tools regarding the Content Manager App. While the apps are currently responsive in our own tests, and the reports are coming back negative now, we are continuing to monitor.

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