Outage in Aiir

Unable to load Alexa skill

Resolved Major
July 28, 2024 - Started 9 months ago
Official incident page

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Outage Details

We are currently investigating an issue which prevents some (PlayoutONE Web Services) Alexa skills from loading. Newer skills managed through the Aiir CMS are not affected.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/29/2024 09:10AM

This incident has been resolved. Thank you for your patience and bearing with us.

MONITORING 9 months ago - at 07/29/2024 08:33AM

We have applied a fix affecting skills running on PlayoutONE Web Services and are continuing to monitor.

INVESTIGATING 9 months ago - at 07/29/2024 08:16AM

We are currently investigating an issue which prevents some (PlayoutONE Web Services) Alexa skills from loading. Newer skills managed through the Aiir CMS are not affected.

Latest Aiir outages

Issues generating audio - 8 months ago
Degraded Generated Audio - 9 months ago
Slow loading of CMS - about 1 year ago

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