Outage in Akamai

Certificate Provisioning Service Issues

Resolved Minor
March 21, 2024 - Started 9 months ago - Lasted 7 days
Official incident page

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Outage Details

We are investigating an emerging issue with Certificate Provisioning Service (CPS) related to significant slowness while accesing CPS UI. We are actively investigating the issue and will provide another update within the next 30 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Components affected
Akamai TLS Provisioning
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/28/2024 06:58PM

We can confirm that the issue is now resolved as of 18:29 UTC on March 28, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

INVESTIGATING 9 months ago - at 03/28/2024 03:10PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide the next update as we make progress.

INVESTIGATING 9 months ago - at 03/27/2024 08:55AM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide the next update as we make progress.

INVESTIGATING 9 months ago - at 03/26/2024 10:32PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/26/2024 07:30PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/26/2024 04:39PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/26/2024 01:42PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/26/2024 10:49AM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/26/2024 08:07AM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/26/2024 04:10AM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/26/2024 01:03AM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/25/2024 10:00PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/25/2024 07:01PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/25/2024 04:11PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/22/2024 10:51PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update on Monday March 25th or as additional information arrives during the weekend..

INVESTIGATING 9 months ago - at 03/22/2024 08:10PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/22/2024 05:16PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/22/2024 02:24PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/22/2024 07:58AM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/22/2024 04:17AM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/22/2024 01:14AM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/21/2024 09:05PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/21/2024 07:31PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/21/2024 04:53PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 180 minutes.

INVESTIGATING 9 months ago - at 03/21/2024 03:58PM

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS. We will provide an update within the next 60 minutes.

INVESTIGATING 9 months ago - at 03/21/2024 03:31PM

We are investigating an emerging issue with Certificate Provisioning Service (CPS) related to significant slowness while accesing CPS UI. We are actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/feed/0D54R0000AbKwuLSQS), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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