Outage in Amplitude

In-Product Help Widget Loading Issue

Resolved Minor
December 17, 2024 - Started 4 months ago - Lasted about 23 hours
Official incident page

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Outage Details

Some users may be experiencing intermittent issues with loading the in-product help widget. We are actively investigating. In the meantime, users can still access our documentation at amplitude.com/docs and get help at support.amplitude.com. Our web applications and data ingestion continue to be functional.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/18/2024 05:26PM

We have resolved the intermittent loading issues with the in-product help widget.

INVESTIGATING 4 months ago - at 12/17/2024 06:22PM

Some users may be experiencing intermittent issues with loading the in-product help widget. We are actively investigating. In the meantime, users can still access our documentation at amplitude.com/docs and get help at support.amplitude.com. Our web applications and data ingestion continue to be functional.

Latest Amplitude outages

Some customers are unable to access certain parts of Amplitude - about 2 months ago
EU data processing delay - about 2 months ago
Session chart 500s - 3 months ago
Delay in Data Export - 3 months ago
Analytics Charts not loading - 3 months ago

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