Platform Alerts

We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Customer Care.

CloudWorks integrations are now running normally and full platform service has been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

Service has now been restored; you should now be able to resume normal activities.

We are currently working through a backlog of CloudWorks integrations in us1: Anaplan Data Center - US East.
We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.

Service is recovering and we are working through residual CloudWorks issues. General platform functionality should now be available and you should now be able to resume most normal activities.
We will continue to monitor the platform and will provide an update every 30 minutes as we work to fully resolve this issue as quickly as possible.

Thank you for your patience as we continue to investigate this issue. We are aware of issues with authentication which is impacting platform functionality. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

Thank you for your patience as we continue to investigate. Currently, the Anaplan platform is unavailable. We do not yet have a time to resolution and will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.