Outage in AnyDesk

Service Degradation

Resolved Major
January 29, 2025 - Started 9 months ago - Lasted about 22 hours
Official incident page

Incident Report

We are currently facing degraded service with our Customer Portal. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.
Components affected
AnyDesk Customer Portal

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/30/2025 02:18PM

This incident has been resolved.

MONITORING 9 months ago - at 01/29/2025 11:52PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 01/29/2025 06:51PM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 01/29/2025 05:01PM

We are currently facing degraded service with our Customer Portal.
Our team is investigating the root cause at this moment.
As soon as we have identified the issue we'll apply a fix, follow this page to receive an update.
We apologize for any inconvenience this may cause.

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