Outage in AnyDesk

Customer portal - my.anydesk.com II partial outage

Resolved Major
October 15, 2025 - Started 14 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing a partial outage affecting certain features of the Customer Portal. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide an update as soon as we have more information or when service is fully restored. Thank you for your patience and understanding.
Components affected
AnyDesk Customer Portal

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 10/16/2025 11:44AM

This incident has been resolved.

MONITORING 14 days ago - at 10/15/2025 10:55PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 14 days ago - at 10/15/2025 09:32AM

We are currently experiencing a partial outage affecting certain features of the Customer Portal.

Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible.

We will provide an update as soon as we have more information or when service is fully restored.

Thank you for your patience and understanding.

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