Outage in AppRiver

Support site (https://support.zixcorp.com/) unreachable

Resolved Minor
June 03, 2023 - Started almost 2 years ago - Lasted about 13 hours
Official incident page

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Outage Details

We are working with our vendor to rectify the issue with our Support Tools/Ticketing system site being unreachable. We apologize for any inconvenience this may be causing. For immediate assistance please call to our Toll Free number (888-576-4949).
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/03/2023 01:24PM

We have confirmed all systems are functioning as normal. We apologize for any inconvenience this may have caused.

MONITORING almost 2 years ago - at 06/03/2023 03:53AM

We have confirmed services have returned to operational status and will continue to monitor. We apologize for any inconvenience this may have caused.

IDENTIFIED almost 2 years ago - at 06/03/2023 12:06AM

We are working with our vendor to rectify the issue with our Support Tools/Ticketing system site being unreachable. We apologize for any inconvenience this may be causing. For immediate assistance please call to our Toll Free number (888-576-4949).

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