Outage in AppRiver

DAP to GDAP Transition

Resolved Major
August 31, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Microsoft has started adding their default GDAP relationship behind the scenes to customer tenants that does not meet the requirements of our business system to function properly and support your tenants effectively. We are removing the default MLT (Microsoft led transition) GDAP relationship and replacing that with our AppRiver GDAP relationship that includes the key roles required for our systems to operate.

The removal of the MLT GDAP relationship will generate Microsoft notifications to admins that the MLT relationship has been terminated.

No action is required from your end and our Appriver partner relationship is not interrupted. We apologize for the notification that was generated and the notification can be disregarded.

Thank you for your understanding

For more information - https://learn.microsoft.com/en-us/partner-center/gdap-introduction

Components affected
AppRiver Office 365

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Latest Updates ( sorted recent to last )
IDENTIFIED about 2 years ago - at 08/31/2023 01:00PM

Microsoft has started adding their default GDAP relationship behind the scenes to customer tenants that does not meet the requirements of our business system to function properly and support your tenants effectively. We are removing the default MLT (Microsoft led transition) GDAP relationship and replacing that with our AppRiver GDAP relationship that includes the key roles required for our systems to operate.

The removal of the MLT GDAP relationship will generate Microsoft notifications to admins that the MLT relationship has been terminated. 

No action is required from your end and our Appriver partner relationship is not interrupted. We apologize for the notification that was generated and the notification can be disregarded. 

Thank you for your understanding 

For more information - https://learn.microsoft.com/en-us/partner-center/gdap-introduction

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