Outage in Articulate

AI Assistant: Editing blocks in Rise 360 using AI Assistant isn't working

Resolved Minor
October 30, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We've identified an issue with editing blocks in Rise 360 using AI Assistant. We've identified the cause, and we're working on a fix currently!
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/30/2024 06:59PM

Editing Rise 360 blocks with AI Assistant is working as expected. We're sorry for the trouble!

MONITORING about 2 months ago - at 10/30/2024 05:22PM

We have released a fix for the issue with editing Rise 360 blocks using AI Assistant. We'll continue to monitor performance.

IDENTIFIED about 2 months ago - at 10/30/2024 04:58PM

We've identified an issue with editing blocks in Rise 360 using AI Assistant. We've identified the cause, and we're working on a fix currently!

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