Outage in Articulate

AI Assistant: Several AI Assistant Features are not operational

Resolved Minor
December 12, 2024 - Started 10 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We're investigating an issue where several AI Assistant features are down in Rise 360 and Storyline 360. We'll keep you posted on our progress, and we're so sorry for the trouble!
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/12/2024 04:57AM

This incident has been resolved.

MONITORING 10 days ago - at 12/12/2024 03:34AM

A fix has been implemented and we are monitoring results.

IDENTIFIED 10 days ago - at 12/12/2024 01:19AM

We've identified the issue and currently implementing a fix. Thanks for your patience!

INVESTIGATING 10 days ago - at 12/12/2024 12:51AM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 12/12/2024 12:42AM

We're investigating an issue where several AI Assistant features are down in Rise 360 and Storyline 360. We'll keep you posted on our progress, and we're so sorry for the trouble!

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