Outage in Atlassian Access

Delayed SCIM group sync

Resolved Minor
April 24, 2024 - Started over 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating delayed SCIM group sync from the provisioning directory to individual Cloud sites.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/24/2024 08:03PM

The issue was resolved. All the groups are sync and the system is healthy. The HOT has been closed.

IDENTIFIED over 1 year ago - at 04/24/2024 03:54PM

We continue to work on resolving the delayed SCIM group sync from the provisioning directory to individual Cloud sites. We have mitigated the root cause and are seeing recovery of sync tasks.

INVESTIGATING over 1 year ago - at 04/24/2024 01:33PM

We are investigating delayed SCIM group sync from the provisioning directory to individual Cloud sites.

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