Outage in Atlassian Access
Atlassian Guard billing system is flagging more users as billable than it should
Resolved MajorIncident Report
We are investigating an issue with Atlassian Guard billing marking as billable more users than expected that is impacting some Atlassian Guard customers. We will provide more details soon.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 08/21/2024 01:35AM
We have identified the root cause and have mitigated the problem. The issue has been resolved and the service is operating normally.
INVESTIGATING
about 1 year ago - at 08/21/2024 12:09AM
We are continuing to investigate this issue.
INVESTIGATING
about 1 year ago - at 08/21/2024 12:04AM
We are investigating an issue with Atlassian Guard billing marking as billable more users than expected that is impacting some Atlassian Guard customers. We will provide more details soon.
Latest Atlassian Access outages
Atlassian Cloud Services impacted - 12 days ago
Degraded performance to multiple Atlassian experiences - about 1 month ago
Product invitation emails not being correctly sent to users - 3 months ago
Issues affecting user syncing, Atlassian Administration - 4 months ago
Customers may experience delays or failures receiving emails - 5 months ago
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