Outage in Autodesk

Autodesk Build RFIs (Europe)

Resolved Minor
September 05, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue with RFI tool not loading in Autodesk Build in the European Data center. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk Build (Europe) Autodesk BIM 360 Project Management (Europe)

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/06/2023 08:24AM

This issue has been resolved and customers should now be able to use the RFI tool in all services and regions. Thank you for your patience and understanding as we worked to resolve this issue.

MONITORING about 2 years ago - at 09/06/2023 07:56AM

We have implemented a solution to resolve the issue of RFIs not loading in the European Data Center and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 2 years ago - at 09/06/2023 06:42AM

We are continuing to investigate an issue with the RFI tool not loading in Autodesk Build or BIM 360 Project Management in the European Data center. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 2 years ago - at 09/06/2023 06:14AM

We are investigating an issue with RFI tool not loading in Autodesk Build in the European Data center. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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