Autodesk account | Identity, Licensing & Entitlement

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

We have implemented a solution to resolve the issue where customers with multi-user offerings are unable to use Classic User Management page, Product and Services page, Billing and Orders page within their Autodesk account. Our team is currently monitoring the situation and we will provide an update within 60 minutes or sooner if we have more information to share.

We are continuing to investigate an issue where customers with multi-user offerings are unable to use Classic User Management page, Product and Services page, Billing and Orders page within their Autodesk account. Customer product access is unaffected. We will provide an update within 2 hours or sooner if we have more information to share.

We are continuing to investigate an issue where customers with multi-user offerings are unable to use Classic User Management page, Product and Services page, Billing and Orders page within their Autodesk account. Customer product access is unaffected. We will provide an update within 2 hours or sooner if we have more information to share.

We are continuing to investigate an issue where customers with multi-user offerings are unable to use Classic User Management page, Product and Services page, Billing and Orders page within their Autodesk account. Customer product access is unaffected. We will provide an update within 2 hours or sooner if we have more information to share.

We are continuing to investigate an issue where customers with multi-user offerings are unable to use Classic User Management page, Product and Services page, Billing and Orders page within their Autodesk account. Customer product access is unaffected. We will provide an update within 60 minutes or sooner if we have more information to share.

We are continuing to investigate an issue where customers with multi-user offerings are unable to use Classic User Management page, Product and Services page, Billing and Orders page within their Autodesk account. Customer product access is unaffected. We will provide an update within 60 minutes or sooner if we have more information to share.

We are continuing to investigate an issue where customers with multi-user offerings are unable to use Classic User Management page, Product and Services page, Billing and Orders page within their Autodesk account. Customer product access is unaffected. We will provide an update within 60 minutes or sooner if we have more information to share.

We are continuing to investigate an issue where customers with multi-user offerings are unable to use Classic User Management page, Product and Services page, Billing and Orders page within their Autodesk account. Customer product access is unaffected. We will provide an update within 60 minutes or sooner if we have more information to share.

We are continuing to investigate an issue where customers with multi-user offerings are unable to use Classic User Management page, Product and Services page, Billing and Orders page within their Autodesk account. Customer product access is unaffected. We will provide an update within 60 minutes or sooner if we have more information to share.

We are continuing to investigate an issue where customers with multi-user offerings are unable to use Classic User Management page, Product and Services page, Billing and Orders page within their Autodesk account. Customer product access is unaffected. We will provide an update within 60 minutes or sooner if we have more information to share.

We are continuing to investigate an issue where customers with multi-user offerings are unable to invite new users or edit assignments in the Classic User Management page within their Autodesk account. Customer product access is unaffected. We will provide an update within 60 minutes or sooner if we have more information to share.

We are continuing to investigate an issue where customers with multi-user offerings are unable to invite new users or edit assignments in the Classic User Management page within their Autodesk account. Customer product access is unaffected. We will provide an update within 60 minutes or sooner if we have more information to share.

We are continuing to investigate an issue where customers with multi-user offerings are unable to invite new users or edit assignments in the Classic User Management page within their Autodesk account and Licensing & Entitlement. Users with existing access are unaffected. We will provide an update within 60 minutes, or sooner if we have more information to share.

We are investigating an issue where customers are unable to invite new users or edit data in the User Management tab in the Autodesk account. Existing user access is unaffected. We subsequently determined that this issue is also affecting the Identity, Licensing & Entitlement. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.

We are investigating an issue where customers are unable to view the User Management tab in their Autodesk account. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.