Outage in Avigilon

CrowdStrike outage

Resolved Minor
July 19, 2024 - Started 5 months ago - Lasted 10 days

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Outage Details

We are aware of and closely monitoring the CrowdStrike incident’s potential implications to our products. We recommend that: (1) You don't update CrowdStrike to their Falcon release until further notice from CrownStrike. (2) If you are experiencing issues please call into our Support Team or read our Knowledge Article: u003chttps://support.avigilon.com/s/article/BSOD-Code-csagent-sysu003e[. ](https://support.avigilon.com/s/article/BSOD-Code-csagent-sys.CrowdStrike) CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. For more information from CrowdStrike please visit: u003chttps://www.crowdstrike.com/falcon-content-update-remediation-and-guidance-hub/u003e
Latest Updates ( sorted recent to last )
MONITORING 5 months ago - at 07/19/2024 04:26PM

We are aware of and closely monitoring the CrowdStrike incident’s potential implications to our products. We recommend that: (1) You don't update CrowdStrike to their Falcon release until further notice from CrownStrike. (2) If you are experiencing issues please call into our Support Team or read our Knowledge Article: u003chttps://support.avigilon.com/s/article/BSOD-Code-csagent-sysu003e[. ](https://support.avigilon.com/s/article/BSOD-Code-csagent-sys.CrowdStrike) CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. For more information from CrowdStrike please visit: u003chttps://www.crowdstrike.com/falcon-content-update-remediation-and-guidance-hub/u003e

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