Outage in aXcelerate

aXcelerate Unavailable for some users - Greenmount

Resolved Minor
December 05, 2024 - Started 16 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware that aXcelerate is currently unavailable for some users on the Greenmount cluster. Our developers are currently working on finding a resolution as quickly as possible.
Components affected
aXcelerate Production
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 12/05/2024 10:51PM

We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.

MONITORING 16 days ago - at 12/05/2024 10:20PM

We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.

INVESTIGATING 16 days ago - at 12/05/2024 09:39PM

We are aware that aXcelerate is currently unavailable for some users on the Greenmount cluster. Our developers are currently working on finding a resolution as quickly as possible.

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