Outage in Axcient
x360Cloud (formerly CloudFinder) Issue
Resolved Major
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Outage Details
Components affected
Axcient x360Cloud Management Portal (EU) Axcient Microsoft 365 Backup (EU) Axcient x360Cloud Smart Search (EU) Axcient Microsoft 365 Restore (EU) Axcient Google Workspace Backup (EU) Axcient Google Workspace Restore (EU)Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
x360Cloud EU web UI and backups have been taken down for emergency maintenance and will be returned to service within 30 minutes.
x360Cloud EU services have been restored as of approx 15:00 UTC.
We are continuing to work on a fix for this issue.
We have identified the root cause of the x360Cloud issue and are now expediting a solution.
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