Outage in Axcient

Axcient EU issues - Multiple Products

Resolved Major
May 11, 2024 - Started over 1 year ago - Lasted 3 days
Official incident page

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Outage Details

We are investigating an issue with Axcient's EU services. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Components affected
Axcient x360Recover (formerly Replibit) Cloud (EU) Axcient x360Sync Collaborative Web Editing (EU) Axcient x360Sync Web Preview (EU) Axcient x360Sync Web (EU) Axcient x360Cloud Management Portal (EU) Axcient Microsoft 365 Backup (EU) Axcient x360Sync Data Transfer (EU) Axcient X360Recover Virtual Office (EU) Axcient x360Cloud Smart Search (EU) Axcient Microsoft 365 Restore (EU) Axcient Google Workspace Backup (EU) Axcient Google Workspace Restore (EU)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/13/2024 04:55PM

We have confirmed that x360Cloud EU backup SLAs have returned to normal. x360Cloud EU backup SLA reports should show normal healthy statuses as they are updated over the next 24 hours.

MONITORING over 1 year ago - at 05/11/2024 02:52PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 05/11/2024 10:08AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 05/11/2024 08:54AM

We are continuing to investigate an issue with x360Cloud EU backups

MONITORING over 1 year ago - at 05/11/2024 04:33AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 05/11/2024 02:25AM

We are investigating an issue with Axcient's EU services. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Latest Axcient outages

x360Recover US Incident - 7 days ago
x360Sync Issue - 18 days ago
x360Recover Incident - about 2 months ago
x360Sync Issue - 2 months ago
x360Sync Issue - 2 months ago

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