Outage in Axcient

x360Recover Issue in US

Resolved Major
January 31, 2025 - Started about 1 month ago - Lasted 12 days
Official incident page

Need to monitor Axcient outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Axcient, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing an issue with x360Recover backup and restores affecting a small number of partners since Jan 29th. The issue has been identified and we are working to re-enable services as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 02/12/2025 01:16PM

This incident has been resolved.

MONITORING 29 days ago - at 02/11/2025 09:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 02/01/2025 02:52PM

We have restored services to most affected partners at this point. There are currently a small number of affected partners that we are working to fully restore service.

IDENTIFIED about 1 month ago - at 01/31/2025 03:31PM

We are experiencing an issue with x360Recover backup and restores affecting a small number of partners since Jan 29th. The issue has been identified and we are working to re-enable services as quickly as possible.

Latest Axcient outages

x360Cloud Issue - 14 days ago
x360Cloud US Issue - 27 days ago
x360Cloud Canada Backup Issue - about 2 months ago
x360Recover Manager Issue - 3 months ago

Stop chasing third-party outages across multiple status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3846 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook