Outage in Bandwidth

TF Messaging Delays Towards T-Mobile

Resolved Minor
June 05, 2024 - Started 5 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We're currently investigating an issue with our industry partner causing message delivery delays to T-Mobile From BW Toll Free numbers. This is affecting both SMS and MMS. Relevant teams are engaged.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/05/2024 08:40PM

We've confirmed stability at this point and we're considering this incident resolved.

MONITORING 5 months ago - at 06/05/2024 06:47PM

Our vendor has confirmed the fix and we're monitoring for stability.

IDENTIFIED 5 months ago - at 06/05/2024 05:59PM

Delays have subsided at this point and we're still working with our partner to verify mitigation. We'll advise once we have further updates.

IDENTIFIED 5 months ago - at 06/05/2024 04:15PM

Our partner has identified the issue and is working to deploy a fix.

INVESTIGATING 5 months ago - at 06/05/2024 03:51PM

We're currently investigating an issue with our industry partner causing message delivery delays to T-Mobile From BW Toll Free numbers. This is affecting both SMS and MMS. Relevant teams are engaged.

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