Outage in Bandwidth

ATL Data Center Incident

Resolved Minor
July 31, 2024 - Started 4 months ago - Lasted about 12 hours
Official incident page

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Outage Details

Bandwidth teams have identified an incident impacting a small subset of calls that may not complete as expected via ATL. Customers who experience unexpected SIP signals from ATL are asked to route to their geo-redundant data center.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/31/2024 02:01PM

This incident has been resolved.

MONITORING 4 months ago - at 07/31/2024 11:57AM

We continue to monitor for prolonged stability.

MONITORING 4 months ago - at 07/31/2024 02:40AM

Bandwidth teams are observing expected calling behavior. We will monitor for prolonged stability.

IDENTIFIED 4 months ago - at 07/31/2024 01:44AM

Bandwidth teams have identified an incident impacting a small subset of calls that may not complete as expected via ATL. Customers who experience unexpected SIP signals from ATL are asked to route to their geo-redundant data center.

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