Outage in Bandwidth

Group Messaging Incident

Resolved Major
October 18, 2024 - Started about 1 month ago - Lasted 2 days
Official incident page

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Outage Details

Bandwidth teams are investigating an incident in which messages sent to more than one recipient in a group are being delivered as individual messages to Bandwidth numbers. Teams are working to restore expected delivery behavior at this time.
Components affected
Bandwidth REST APIs - HTTP MMS Messaging
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/20/2024 02:15PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 10/19/2024 07:55PM

Bandwidth teams have identified the source of this incident and are working to restore expected group MMS Messaging behavior.

IDENTIFIED about 1 month ago - at 10/19/2024 02:48PM

Bandwidth teams have identified the source of this incident and are working to restore expected group MMS Messaging behavior.

IDENTIFIED about 1 month ago - at 10/19/2024 01:00PM

Bandwidth teams have identified the source of this incident and are working to restore expected group MMS Messaging behavior.

IDENTIFIED about 1 month ago - at 10/19/2024 03:56AM

Bandwidth teams have identified the source of this incident and are working to restore expected group MMS Messaging behavior.

IDENTIFIED about 1 month ago - at 10/18/2024 09:45PM

Bandwidth teams have identified the source of this incident and are working to restore expected group MMS Messaging behavior.

INVESTIGATING about 1 month ago - at 10/18/2024 08:10PM

Bandwidth teams are investigating an incident in which messages sent to more than one recipient in a group are being delivered as individual messages to Bandwidth numbers. Teams are working to restore expected delivery behavior at this time.

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