Outage in Bandwidth

Messaging API Incident

Minor
October 20, 2025 - Started 1 day ago
Official incident page

Incident Report

Bandwidth teams are monitoring API based messaging after an earlier incident where where some messaging API and/or delivery of API messages was delayed. Teams are observing, expected behavior and are monitoring for prolonged stability.
Components affected
Bandwidth Toll Free MMS - Inbound Bandwidth Toll-Free SMS - Outbound Bandwidth MMS Messaging (MM4) Bandwidth SMS Messaging (SMPP) Bandwidth Toll Free MMS - Outbound Bandwidth Toll-Free SMS - Inbound Bandwidth REST APIs - HTTP SMS Messaging Bandwidth REST APIs - HTTP MMS Messaging

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Latest Updates ( sorted recent to last )
MONITORING about 15 hours ago - at 10/20/2025 09:23PM

We continue to monitor for continued stability.

MONITORING about 20 hours ago - at 10/20/2025 04:37PM

We continue to monitor for prolonged stability.

MONITORING 1 day ago - at 10/20/2025 12:15PM

Bandwidth teams are monitoring API based messaging after an earlier incident where where some messaging API and/or delivery of API messages was delayed. Teams are observing, expected behavior and are monitoring for prolonged stability.

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