Outage in Bandwidth

TN Lookup Incident

Resolved Major
October 20, 2025 - Started about 17 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Bandwidth teams are investigating an incident where TN Lookup API calls are not completing as expected with time outs for the API request. Teams are working to restore expected TN Lookup API behavior.

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Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 10/20/2025 09:43PM

This incident has been resolved.

MONITORING about 15 hours ago - at 10/20/2025 09:19PM

Teams are observing expected API behavior for TN Lookup. We will continue to monitor for prolonged stability.

INVESTIGATING about 17 hours ago - at 10/20/2025 07:15PM

Bandwidth teams are investigating an incident where TN Lookup API calls are not completing as expected with time outs for the API request. Teams are working to restore expected TN Lookup API behavior.

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