Outage in Bentley Systems

ProjectWise Services - Storage Errors

Resolved Minor
November 15, 2024 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing storage networking issues, which are causing some users to encounter an error in ProjectWise indicating that a file is in use by another user. A workaround has been identified, but there may be brief service interruptions as we work to resolve the issue fully.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/15/2024 04:37PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 11/15/2024 02:10PM

We are currently experiencing storage networking issues, which are causing some users to encounter an error in ProjectWise indicating that a file is in use by another user. A workaround has been identified, but there may be brief service interruptions as we work to resolve the issue fully.

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