Outage in Bentley Systems
IMS User Registration Impacted by AWS Outage
Resolved MinorIncident Report
Due to an ongoing AWS outage, our IMS user registration process is currently unable to send verification emails. As a result, new user registrations will not complete successfully until the issue is resolved. We appreciate your patience and will provide updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 10/20/2025 11:07PM
This incident has been resolved.
IDENTIFIED
about 21 hours ago - at 10/20/2025 05:05PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 21 hours ago - at 10/20/2025 05:03PM
Due to an ongoing AWS outage, our IMS user registration process is currently unable to send verification emails. As a result, new user registrations will not complete successfully until the issue is resolved. We appreciate your patience and will provide updates as they become available.
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