Outage in Bentley Systems
Application usage reporting issue
Minor
April 02, 2026 - Started 2 days ago
Official incident page
Official incident page
Incident Report
There is a temporary issue with the application usage reporting in Subscription Analytics portal (reporting.bentley.com). Our engineering team is working with high priority to fix the underlying cause and restore the timely delivery of usage data. In the meantime, please be aware that the current reports may not reflect your most recent application usage. We will provide another update as soon as the issue is resolved. We appreciate your patience and understanding.
Need to monitor Bentley Systems outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 04/02/2026 05:04PM
A fix has been implemented, and we will spend additional time monitoring the results. Thank you.
IDENTIFIED
2 days ago - at 04/02/2026 03:12PM
There is a temporary issue with the application usage reporting in Subscription Analytics portal (reporting.bentley.com). Our engineering team is working with high priority to fix the underlying cause and restore the timely delivery of usage data. In the meantime, please be aware that the current reports may not reflect your most recent application usage. We will provide another update as soon as the issue is resolved. We appreciate your patience and understanding.
Latest Bentley Systems outages
Connectivity issue with Bentley Virtuosity Digital Store - 22 days ago
Bentley IMS - Login Failures in Europe Region - about 1 month ago
Bentley Communities websites - about 2 months ago
Bentley Education Site: Login Issue - 2 months ago
Bentley IMS - Login Failures in Europe and Singapore - 2 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
