Outage in Bentley Systems
BCSM - OpenCities Planner
Resolved MinorIncident Report
Summary AI Generated
OpenCities Planner experienced intermittent HTTP 429 (too many requests) errors affecting users in the EU region, with some users also unable to access certain features. The incident lasted approximately 2.1 hours before being resolved, with full service restored to normal operation.
Our team is currently investigating an issue with BCSM. Some users may be having trouble OpenCities Planner intermittent 429 errors (EU region) or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Components affected
Bentley Systems OpenCities PlannerTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/06/2026 09:34AM
This incident has been resolved and BCSM is now working normally.
Thank you for your cooperation.
INVESTIGATING
15 days ago - at 07/06/2026 07:35AM
Our team is currently investigating an issue with BCSM. Some users may be having trouble OpenCities Planner intermittent 429 errors (EU region) or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
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