Outage in Bentley Systems
Bentley.com Chat Issue
Resolved MinorIncident Report
Summary AI Generated
Bentley.com's chat feature was unavailable for approximately 10 hours due to an unexpected malfunction. The team identified the issue and worked to implement a fix. Chat functionality was fully restored and the incident was resolved.
We are currently experiencing an issue with the Bentley.com Chat, which is not functioning as expected.
Our team has identified the issue and is actively reviewing and implementing a fix. We are working to restore full functionality as quickly as possible and will provide updates as they become available.
We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.
Components affected
Bentley Systems Bentley.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/19/2026 01:56AM
The Bentley.com Chat is now available and this issue is considered resolved.
INVESTIGATING
3 days ago - at 09/18/2026 03:55PM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 09/18/2026 03:47PM
We are currently experiencing an issue with the Bentley.com Chat, which is not functioning as expected.
Our team has identified the issue and is actively reviewing and implementing a fix. We are working to restore full functionality as quickly as possible and will provide updates as they become available.
We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.
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