Outage in Bettermode

Partial community downtime

Resolved Minor
January 07, 2025 - Started 10 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Bettermode Community Service

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/07/2025 10:28PM

The incident had been resolved. However, we are still closely monitoring the situation.

MONITORING 10 months ago - at 01/07/2025 10:21PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 01/07/2025 09:34PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 01/07/2025 09:01PM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 01/07/2025 07:27PM

The issue has been identified and a fix is being implemented.

MONITORING 10 months ago - at 01/07/2025 07:23PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 01/07/2025 06:18PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 01/07/2025 06:03PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 01/07/2025 05:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 01/07/2025 05:11PM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 01/07/2025 04:28PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 01/07/2025 04:19PM

We are currently investigating this issue.

Latest Bettermode outages

Degraded performance in US region - 5 days ago
Degraded performance in EU region - 13 days ago
Issues with creating new Spaces - 25 days ago
Degraded Performance Across Community Services - 27 days ago
Bad Gateway Errors - about 1 month ago

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