Outage in Bettermode
Degraded performance in EU region
Resolved MinorIncident Report
We have been able to identify an issue affecting customers within the EU region. It is limited to analytics and page views specifically. A patch has been deployed and we are monitoring the situation. No loss of data has been reported and the analytic results will show up with a delay.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 10/21/2025 07:12PM
The issues with the performance have been resolved.
MONITORING
5 months ago - at 10/21/2025 06:51PM
The implemented fix has remediated the issue with analytics. We are still closely monitoring the situation.
IDENTIFIED
5 months ago - at 10/21/2025 05:50PM
We have been able to identify an issue affecting customers within the EU region. It is limited to analytics and page views specifically. A patch has been deployed and we are monitoring the situation. No loss of data has been reported and the analytic results will show up with a delay.
Latest Bettermode outages
Service disruption on US sites. - about 2 months ago
Analytics consumption on EU paused - 3 months ago
Delayed Search Result Updates - 4 months ago
All communities are down - 4 months ago
Communities Inaccessible - 5 months ago
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