Outage in BitMEX

Investigating - Customer support via email unavailable

Resolved Minor
October 07, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Customer Support via email is currently unavailable. Our Customer Support team is available exclusively in the trollbox and Discord until the issue has been resolved. We apologise for any inconvenience and will post updates as needed.
Components affected
BitMEX Identity Verifications BitMEX Web Frontend

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Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 10/07/2022 10:27AM

Customer Support via email is currently unavailable. Our Customer Support team is available exclusively in the trollbox and Discord until the issue has been resolved. We apologise for any inconvenience and will post updates as needed.

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