Outage in BitMEX

Update to Funds Systems

Resolved Minor
October 02, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are updating our funds system which will impact all deposits and withdrawals for up to an hour. This is a standard upgrade and we remind our customers that all funds are safe and we apologise for any inconvenience. Any deposits made during this time may not show as credited to your account until this upgrade is completed. If you have any additional questions, please contact Support.
Components affected
BitMEX Deposits / Withdrawals

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/02/2025 08:14AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 10/02/2025 07:06AM

We are applying the update now.

INVESTIGATING about 1 month ago - at 10/02/2025 07:01AM

We are updating our funds system which will impact all deposits and withdrawals for up to an hour. This is a standard upgrade and we remind our customers that all funds are safe and we apologise for any inconvenience.

Any deposits made during this time may not show as credited to your account until this upgrade is completed.

If you have any additional questions, please contact Support.

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