Outage in BitMEX

Email delivery issue for some users with Outlook-hosted email providers

Resolved Minor

February 24, 2026 - Started 9 days ago - Lasted 1 day
Official incident page

Incident Report

We have identified an issue that is preventing some users with Outlook-hosted email providers from receiving verification, withdrawal and deposit emails. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support here: https://www.bitmex.com/contact

Components affected

BitMEX E-mails & Notifications delivery

Need to monitor BitMEX outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 02/26/2026 01:57AM

This incident has been resolved.

INVESTIGATING 9 days ago - at 02/24/2026 10:24AM

We have identified an issue that is preventing some users with Outlook-hosted email providers from receiving verification, withdrawal and deposit emails.

We are working on implementing a fix and will publish updates as necessary.

We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support here: https://www.bitmex.com/contact

Latest BitMEX outages

Investigating - 4 months ago

Scheduled Maintenance - Funds and Wallets - 5 months ago

Update to Funds Systems - 5 months ago

Partial outage for individual users - 6 months ago

Tokyo Migration - 6 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook