Outage in BitMEX

Investigating

Resolved Major

November 18, 2025 - Started 5 months ago - Lasted about 3 hours
Official incident page

Incident Report

Cloudflare is aware of, and investigating an issue which impacts multiple customers. More information is available at https://www.cloudflarestatus.com/. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support here: https://www.bitmex.com/contact

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/18/2025 03:07PM

Cloudflare has confirmed a fix has been implemented, and we believe the incident is resolved, and all our systems are working as usual.

We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.

Please contact Support with any further questions.

MONITORING 5 months ago - at 11/18/2025 12:28PM

Cloudflare is seeing services recover, but customers may continue to observe higher-than-normal error rates as they continue remediation efforts.

INVESTIGATING 5 months ago - at 11/18/2025 12:10PM

Cloudflare is aware of, and investigating an issue which impacts multiple customers. More information is available at https://www.cloudflarestatus.com/.

We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support here: https://www.bitmex.com/contact

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Update to Funds Systems - 7 months ago

Partial outage for individual users - 7 months ago

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