Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Bitrise

ASDF Install Ruby faliures

Resolved Minor
February 28, 2024 - Started about 2 years ago - Lasted 2 days
Official incident page

Incident Report

We have examined the asdf install ruby command resulting in an error, we are looking into possible causes.
Components affected
Bitrise Step Issue Bitrise Web App

Trusted by 1000+ teams

Need to monitor Bitrise outages?

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.

Ready to take control?

Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/01/2024 03:07PM

This issue currently only affects ruby 3.1, and 3.1.4 is preinstalled, so we advise users to default to these. We are working on a fix for the Ruby installation, which will be deployed in an upcoming stack update.

IDENTIFIED about 2 years ago - at 02/29/2024 10:19AM

This issue currently only affects ruby 3.1, and 3.1.4 is preinstalled, so we advise users to default to these. We are working on a fix for the Ruby installation, which will deploy in an upcoming stack update.

INVESTIGATING about 2 years ago - at 02/28/2024 03:43PM

Our team has ensured that nothing has changed in our stacks and other internal components. We believe the issue to be an upstream issue in Ruby and ruby-build, but we are still investigating.

Here are two potential workarounds as of right now:
- Potential workaround 1: use one of the preinstalled Ruby versions: https://stacks.bitrise.io/tools/ruby/
- Potential workaround 2: Installing Ruby 3.3.0 works

INVESTIGATING about 2 years ago - at 02/28/2024 02:12PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 02/28/2024 02:12PM

We have examined the asdf install ruby command resulting in an error, we are looking into possible causes.

Latest Bitrise outages

Build Issues - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook