Outage in Bitrise

ASDF Install Ruby faliures

Resolved Minor
February 28, 2024 - Started over 1 year ago - Lasted 2 days
Official incident page

Incident Report

We have examined the asdf install ruby command resulting in an error, we are looking into possible causes.
Components affected
Bitrise Step Issue Bitrise Web App

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/01/2024 03:07PM

This issue currently only affects ruby 3.1, and 3.1.4 is preinstalled, so we advise users to default to these. We are working on a fix for the Ruby installation, which will be deployed in an upcoming stack update.

IDENTIFIED over 1 year ago - at 02/29/2024 10:19AM

This issue currently only affects ruby 3.1, and 3.1.4 is preinstalled, so we advise users to default to these. We are working on a fix for the Ruby installation, which will deploy in an upcoming stack update.

INVESTIGATING over 1 year ago - at 02/28/2024 03:43PM

Our team has ensured that nothing has changed in our stacks and other internal components. We believe the issue to be an upstream issue in Ruby and ruby-build, but we are still investigating.

Here are two potential workarounds as of right now:
- Potential workaround 1: use one of the preinstalled Ruby versions: https://stacks.bitrise.io/tools/ruby/
- Potential workaround 2: Installing Ruby 3.3.0 works

INVESTIGATING over 1 year ago - at 02/28/2024 02:12PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 02/28/2024 02:12PM

We have examined the asdf install ruby command resulting in an error, we are looking into possible causes.

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