Outage in Bitrise

ASDF Install Ruby faliures

Resolved Minor
February 28, 2024 - Started 7 months ago - Lasted 2 days
Official incident page

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Outage Details

We have examined the asdf install ruby command resulting in an error, we are looking into possible causes.
Components affected
Bitrise Step Issue Bitrise Web App
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/01/2024 03:07PM

This issue currently only affects ruby 3.1, and 3.1.4 is preinstalled, so we advise users to default to these. We are working on a fix for the Ruby installation, which will be deployed in an upcoming stack update.

IDENTIFIED 7 months ago - at 02/29/2024 10:19AM

This issue currently only affects ruby 3.1, and 3.1.4 is preinstalled, so we advise users to default to these. We are working on a fix for the Ruby installation, which will deploy in an upcoming stack update.

INVESTIGATING 7 months ago - at 02/28/2024 03:43PM

Our team has ensured that nothing has changed in our stacks and other internal components. We believe the issue to be an upstream issue in Ruby and ruby-build, but we are still investigating.

Here are two potential workarounds as of right now:
- Potential workaround 1: use one of the preinstalled Ruby versions: https://stacks.bitrise.io/tools/ruby/
- Potential workaround 2: Installing Ruby 3.3.0 works

INVESTIGATING 7 months ago - at 02/28/2024 02:12PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 02/28/2024 02:12PM

We have examined the asdf install ruby command resulting in an error, we are looking into possible causes.

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