Outage in Blackbaud

Active Issue Alert – WealthPoint® - #000567614

Resolved Major
November 18, 2024 - Started 3 days ago - Lasted about 1 hour
Official incident page

Need to monitor Blackbaud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Blackbaud, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud WealthPoint
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/18/2024 06:29PM

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED 3 days ago - at 11/18/2024 05:53PM

Users are receiving an error message when attempting to register Wealthpoint. Users who have previously registered do not see the option to perform screenings. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 3 days ago - at 11/18/2024 05:31PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

The best way to monitor Blackbaud and all your third-party services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3273 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime