Blackboard Data - data.blackboard.com

Incident has been resolved. All data has been updated, and clients can see refreshed CDM_LMS data now.

A fix has been implemented and successfully deployed to the production environment. All data are being re-processed, and our Technical team is monitoring the results.

Team is continuing to work on the fix and we expect that CDM_LMS data will be refreshed for clients in Sydney region within the next 24 hours. Will provide the next update by 02-Oct-24 7:00 AM ET.

Our engineers have identified the root cause and are working on fixing the issue. We will share the ETA once available

Our engineers are currently investigating the issue and are working towards a fix. We will share the ETA once available. We will provide another update in 30 minutes or as soon as more information becomes available.

We have encountered an issue with data refresh affecting clients in the AWS Sydney hosting region. Several tables/views within CDM_LMS have not been refreshed during this period since 2024-09-29. We are investigating this issue and hope to resolve it quickly. There is no ETA for now.