Outage in Blend

Google Captcha error during user account creation

Resolved Minor
January 13, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue that is affecting new borrower account creation due to issues with Google Recaptcha. This appears to only be affecting customers who have Google Recaptcha enabled.
Components affected
Blend Lending Platform

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/13/2025 10:00PM

Google Recaptcha has been fixed and re-enabled for all customers who had it enabled previously.

INVESTIGATING 10 months ago - at 01/13/2025 08:23PM

The issue is currently mitigated through temporarily disabling Google Recaptcha where enabled.

INVESTIGATING 10 months ago - at 01/13/2025 08:21PM

We are investigating an issue that is affecting new borrower account creation due to issues with Google Recaptcha. This appears to only be affecting customers who have Google Recaptcha enabled.

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