Outage in Blend
Blend Signing Room/eClose Outage
Resolved MinorIncident Report
We are currently experiencing an outage affecting the Blend Signing Room, making it inoperable. This issue stems from our vendor responsible for generating the Knowledge-Based Authentication (KBA) security questions.
We are in close contact with the vendor and will provide an update immediately once the service is restored.
In the interim, we recommend that RON signing appointments be changed to Hybrid or Traditional, or rescheduled for another day.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 11/03/2025 05:54PM
This incident has been resolved.
MONITORING
2 months ago - at 11/03/2025 05:44PM
We are currently experiencing an outage affecting the Blend Signing Room, making it inoperable. This issue stems from our vendor responsible for generating the Knowledge-Based Authentication (KBA) security questions.
We are in close contact with the vendor and will provide an update immediately once the service is restored.
In the interim, we recommend that RON signing appointments be changed to Hybrid or Traditional, or rescheduled for another day.
INVESTIGATING
2 months ago - at 11/03/2025 04:37PM
We are currently experiencing an outage affecting the Blend Signing Room, making it inoperable. This issue stems from our vendor responsible for generating the Knowledge-Based Authentication (KBA) security questions.
We are in close contact with the vendor and will provide an update immediately once the service is restored.
In the interim, we recommend that RON signing appointments be changed to Hybrid or Traditional, or rescheduled for another day.
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