Outage in BridgePay Network Solutions

Gateway Issues

Resolved Minor
July 19, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

BridgePay Network Solutions systems have been affected by the CrowdStrike issue which has led to degraded performance. BridgePay technical staff is currently working to restore the systems to normal operations.
Components affected
BridgePay Network Solutions Gateway.Itstgate.com - Virtual Terminal, Reporting, API BridgePay Network Solutions BridgePay UAT WebLink 3.0 - Hosted Payment Page BridgePay Network Solutions PayGuardian Cloud UAT API BridgePay Network Solutions BridgePay Gateway WebLink 3.0 - Hosted Payment Page BridgePay Network Solutions BridgePay Gateway API - BridgeComm BridgePay Network Solutions PathwayLink UAT Boarding Portal BridgePay Network Solutions MyBridgePay UAT Portal - Virtual Terminal and Reporting BridgePay Network Solutions BridgePay UAT API - BridgeComm BridgePay Network Solutions GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API BridgePay Network Solutions PathwayLink Boarding Portal BridgePay Network Solutions PayGuardian Cloud API BridgePay Network Solutions MyBridgePay Portal - Virtual Terminal and Reporting

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/19/2024 08:41AM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 07/19/2024 08:09AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 07/19/2024 08:01AM

BridgePay Network Solutions systems have been affected by the CrowdStrike issue which has led to degraded performance. BridgePay technical staff is currently working to restore the systems to normal operations.

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